Menu

Redefining the dining experience

Agiza

Agiza app splashscreen

Project Overview

Dining out should be delightful from start to finish. But in reality? It’s often slowed down by long waits, unreliable bookings, and juggling too many apps.

Agiza is my concept for a dining companion that puts users in control of their entire restaurant journey. With Agiza you can:

  • Discover nearby restaurants and book a table instantly.
  • Order for dine-in, takeaway, or delivery all in one place.
  • Scan a QR code at your table to unlock the menu and order without waiting for a server.
  • Pay and check out seamlessly, whenever you’re ready.

    • Agiza is designed to streamline the dining process, cut out friction, and make eating out (or in) feel effortless.

App icon on iOS
Animated walking fruit

Research phase

Listening
first

I spoke to diners, restaurant owners, and staff to understand where frustrations live. The patterns were clear:

  • Wait times were too long — whether for menus, staff, or the bill.
  • Reservations felt unreliable, with users never sure if their spot was secure.
  • Multiple apps created friction — one for delivery, another for booking, another for reviews.
  • Restaurants struggled with peak-time management and keeping up with demand.

Finding
the gaps

I also mapped how competitors like OpenTable and Uber Eats handle similar problems. Each solved a piece of the puzzle, but none brought it all together. That was the opportunity: create one unified experience for discovering, booking, ordering, and paying.

Three iphones with the onboarding flow

Design
considerations

When shaping Agiza, I focused on features that would make the dining journey smooth, intuitive, and personalized. Each decision aimed to reduce friction and give users more control—whether booking a table, customizing meals, or checking out seamlessly.

Agiza App onboarding screen
Personalized meal experience — tailor the app to your tastes by saving favorite meals and restaurants.
Agiza app booking a reservation flow
Effortless table booking — book a spot at any restaurant, anytime, in just a few taps.
Restaraunt profile and menu page
Menu insights & reviews — see menus, reviews, and budgets upfront to make better dining decisions.
Agiza app landing page
Simple landing page — an intuitive entry point that makes discovery and action effortless.
Agiza app cart and checkout page
Seamless checkout flow — smooth payments with built-in meal customization and flexible options.
Agiza app food item page
Chef’s notes option — leave custom notes for the chef because personal touches matter.

Additional
considerations

Beyond the core flow, I explored extra features that enhance convenience and trust. These small but thoughtful touches like wishlists, confirmations, and in-app support ensure the experience feels complete and reliable.

Agiza app wishlist page
Save a restaurant🍝 — save and return to your favorite places with one tap.
Agiza app reservation successfull page
Smart directions — get accurate, step-by-step navigation to your restaurant.
Reservation app confirmation page
Booking confirmation review — preview and confirm details before locking in a reservation.
Careflow benefits page
In-app support — chat with both Agiza and the restaurant for real-time help.

Why I made this

I’ve always loved the joy of dining out, but hated the inefficiencies. Waiting for staff, unclear bookings, switching apps; it all distracts from the experience.

Agiza was born from that frustration. It’s about designing a product that removes stress while adding delight and giving diners control over their journey, and giving restaurants tools to serve better.

It’s not about replacing human interaction, but freeing it up for moments that truly matter.

Agiza App full App preview

Conclusion

Agiza represents my vision of what modern dining could look like: a seamless blend of technology and hospitality.

For diners, it’s convenience, control, and personalization.

For restaurants, it’s efficiency, smoother operations, and happier guests.

This project let me explore how service design and digital experiences can transform something as everyday as dining into something truly enjoyable. Agiza is my take on how design can turn ordinary interactions into extraordinary ones.

Next project
Next project