Inventory management
Cashia
Merchant portal
Project Overview
Cashia merchant portal is designed to streamline the process of adding products and managing inventory on an e-commerce platform.
Problem statement
Merchants often face challenges when it comes to efficiently adding products and managing their inventory. These tasks can be time-consuming and complex, leading to errors, delays, and a suboptimal user experience. To address these issues, The portal was conceived with the goal of providing a user-friendly, efficient, and feature-rich solution for merchants.
Research
and discovery
User surveys, interviews
& competitor analysis
We conducted surveys and interviews with existing e-commerce merchants to comprehend their pain points and needs. Simultaneously, an analysis of existing merchant portals and e-commerce platforms was carried out to discern strengths and weaknesses.
Utilizing the research findings, I developed user personas representing the primary merchant user groups.
Design
Simple, Efficient
& Insightful
I designed an intuitive and user-friendly interface aimed at simplifying product addition and inventory management, ensuring a seamless experience on both desktop and mobile devices. Additionally, a dashboard was integrated to offer valuable data insights, empowering merchants to make informed decisions.
User testing
& iteration
The merchant portal underwent several rounds of user testing with actual merchants to gather feedback and make iterative improvements.
Conclusion
The UX design journey involved thorough research, user-centric design solutions, and continuous iteration. By addressing the pain points of e-commerce merchants and providing a user-friendly portal for product management and inventory control, Cashia has successfully improved efficiency and user satisfaction in the world of e-commerce.